Authorized Pilatus Center Pro Star Opens New Facility Strengthening Sales and Service Capabilities
Pro Star Aviation recently opened its new Authorized Pilatus Sales & Service Center at Gerald R. Ford International Airport (KGRR) in Grand Rapids, Michigan, USA. This 37,000-square-foot (3,437.41-square-meter) Pilatus dedicated facility will strengthen the company’s ability to support Pilatus customers with sales, maintenance, and technical services.
The new facility includes a modern multi-bay aircraft maintenance hangar and a two-story, 17,000-square-foot (1,579-square-meter) office building. Designed with both functionality and comfort in mind, it features a pilot lounge, flight planning areas, a cafeteria, and quiet spaces for relaxation. Large windows allow natural light to fill the space, creating a welcoming, open environment for both customers and employees.
“Completing this expansion into West Michigan is a proud accomplishment for our team, and we are delighted to celebrate such an important milestone,” said Henry Laughlin, CEO of Pro Star Group. “Providing our Pilatus customers in the region with exceptional service and support is of great importance, and this new facility will enable us to elevate that effort to the next level.”
Enhancing the Customer Journey
The new Grand Rapids location is dedicated to supporting Pilatus aircraft, including the PC-12 and PC-24 Super Versatile Jet. As an Authorized Pilatus Sales & Service Center, Pro Star Aviation offers a full range of services, including aircraft sales, avionics upgrades, and special mission aircraft modifications.
“We are delighted to see Pro Star undertake this significant expansion to the Pilatus Authorized Center network,” commented Piotr (Pete) Wolak, Vice President of Customer Support at the Pilatus US subsidiary Pilatus Business Aircraft Ltd. “We pride ourselves on delivering exceptional products – and our support network is equally important. This new facility in Grand Rapids will allow us to provide even better support to our customers in North America.”
Further information about Pro Star is available at pilatus-aircraft.com/prostar
Authorized Pilatus Centers
Over 60 independent Authorized Pilatus Sales and Service Centers around the world are part of the Pilatus network and guarantee comprehensive product support – throughout the entire lifecycle of a Pilatus aircraft. That is our promise to customers. A complete list is available on the Pilatus website at pilatus-aircraft.com/sales-centers
