Technical Customer Support Engineer for GOV Aircraft/GBTS

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

KUNDENDIENST / VERKAUF & MARKETING|CUSTOMER SUPPORT / SALES & MARKETING
CUSTOMER TECHNICAL SUPPORT

Your place of work: Stans, Schweiz

Your Tasks

  • Serve as the primary technical point of contact for Government customers
  • Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring  compliance with the customer requirements and aviation standards
  • Coordinate on-site support with Pilatus customers and maintenance organizations
  • Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions  to ensure optimal performance and safety
  • Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement
  • Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions

With this you convince us

  • Strong technical background with previous experience in technical customer support roles within the aviation industry
  • Excellent customer service and interpersonal skills
  • Strong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
  • Experience with Aircraft/GBTS systems represents an advantage
  • Fluency in English (B2) both spoken and written, additional languages are advantageous
  • Willingness to travel internationally

What we offer

  • A committed, international team and unique projects 
  • Flexible working hours and individual pension solutions 
  • Support for training and opportunities for personal and professional development 
  • Discounted meals in our staff restaurant and various discounts for employees 
  • Team events at which we celebrate our successes together 

Become part of the Pilatus family

  • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
  • For impressions: Check Instagram «pilatusaircraft»
Fly with us

We look forward to your online application

Your contact

Maria Gageatu
HR Recruiter
Phone: +41 41 666 90 50

Apply online