IT Systems Administrator
Pilatus is hiring an IT Systems Administrator to join our team in Broomfield, CO. In this role, you will perform a variety of system support and network administration tasks including installing, maintaining, and monitoring the operation of the LAN network. A successful person in this position will troubleshoot, diagnosis, and repair/fix network servers, desktops, laptops, peripherals, and software applications.
INFORMATIK
INFORMATION SYSTEMS
Your place of work: Broomfield, USA
What you do
- Provides technical support to internal customers on hardware, network, and software issues via phone, e-mail, or in person (tier-II help desk)
- Installs, sets up, upgrades, builds, maintains, secures, monitors, and troubleshoots: •- Windows Servers, including Terminal Services, Microsoft Exchange, Microsoft SharePoint, Backup utilities, VMware, and other special application servers
- Assists in maintaining security and data protection: • Protects Pilatus' intellectual assets by keeping information secure and confidential
- Updates job knowledge by participating in educational opportunities and reading professional publications
- Evaluates and recommends new products to improve security, reliability, and performance of the environment
- Documents system architecture, policies, procedures, configurations, and guides
- Works with hardware and software vendors to accomplish critical tasks
- Supports Pilatus aircraft documentation and interactive manuals, for both in-house and external users
- Assists the IT Director with additional tasks and projects as required
•- Network components (wired and wireless), including routers, switches, access points, and network controllers
•- Desktops, laptops, and computer peripherals such as printers, copiers, and scanners
•- Cisco Unified Call Manager (VOIP) telephone system including voicemail, handsets, servers, switches, and softphones
•- Computer software: installs, evaluates compatibility and security compliance with existing hardware, software, and operating systems
•- Active Directory, including adding or updating user accounts and modifying security groups
•- Mobile devices such as Smart Phones and Tablets running Windows, Android, or IOS operating systems
• Works with IT Security Analyst to protect and secure IT resources
• Network protection on servers and workstations
• Installs and updates required protective software, Anti-Virus, Anti-Spyware, and disk encryption
• Evaluates and applies security updates on servers, workstations, laptops, and mobile devices
• Leverages the use of Microsoft WSUS server to automate patches
Other Duties/Responsibilities
What you bring
- Bachelor's degree or equivalent combination of training and experience
- 2 – 4 years of experience in IT administration and support
- Strong knowledge of Microsoft Operating Systems and Applications, including Windows clients, Windows Servers, and Office suites
- LAN knowledge and maintenance (Cisco and/or Aruba Network Hardware experience a plus)
- Experience with SharePoint workflows and forms preferred
- Microsoft Azure/M365 experience preferred
- Problem solving with strong quality focus
- High level of customer service orientation to support users' immediate needs
- Team-orientation with ability to work independently
- Some after-hours work is required for system maintenance and upgrades
- Ability to conform to new procedures, policies, and technology
What we offer
- 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus
- 90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9, 600 annually
- Monthly health savings account (HSA) contributions totaling $2, 250 for single coverage and $3, 000 for family coverage annually
- 401(k) retirement plan matching up to 6%
- Life and long-term disability insurance premiums paid in full
- Tuition assistance available annually after the first year
Become part of the Pilatus family
- We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
- For impressions: Check Instagram «pilatusaircraft»
